Terms of Service
Please read these terms carefully before using our services. By using WelRemit, you agree to be bound by these terms.
Last Updated: February 24, 2026
1. Acceptance of Terms
Welcome to WelRemit. These Terms of Service ("Terms") govern your access to and use of our money transfer and remittance services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
2. Description of Services
WelRemit provides secure cross-border payment and remittance solutions, enabling individuals and businesses to send and receive money across international borders. Our services include money transfers, currency exchange, and related financial services.
3. Eligibility and Account Registration
To use our services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Comply with all applicable laws and regulations
- Not be located in a jurisdiction where our services are prohibited
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any applicable laws, regulations, or third-party rights
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Use automated systems to access our services without authorization
- Provide false, misleading, or fraudulent information
- Engage in money laundering, terrorist financing, or other illegal financial activities
- Transfer funds obtained through illegal means
5. Transactions and Payments
5.1 Transaction Processing
All transactions are subject to verification, compliance checks, and regulatory requirements. We reserve the right to delay, suspend, or cancel any transaction if we suspect fraudulent activity or non-compliance with applicable laws.
5.2 Fees and Exchange Rates
Our fees and exchange rates are disclosed at the time of transaction initiation. Fees are non-refundable unless required by law. Exchange rates may fluctuate and are subject to market conditions.
5.3 Refunds and Cancellations
Refund and cancellation policies vary by transaction type and jurisdiction. Once a transaction is completed, it may not be reversible. Please review transaction details carefully before confirming.
6. Compliance and Identity Verification
We are required by law to verify your identity and may request additional documentation or information. You agree to provide accurate information and cooperate with our verification processes. We may refuse service or terminate accounts that fail verification or compliance checks.
7. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by WelRemit or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, WelRemit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
9. Indemnification
You agree to indemnify, defend, and hold harmless WelRemit, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any rights of another party.
10. Termination
We may suspend or terminate your access to our services at any time, with or without cause or notice, for any reason including violation of these Terms, fraudulent activity, or legal requirements. Upon termination, your right to use our services will immediately cease.
11. Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with applicable arbitration rules, except where prohibited by law. You waive your right to participate in a class-action lawsuit or class-wide arbitration.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: info@welremit.com
Address: NO, 02, ZOO ROAD , H&H PLAZA, KANO STATE, NIGERIA